Will I lose my balance if I activate self-exclusion?

No. When self-exclusion is active, deposits and gaming are disabled — but your balance remains completely safe. You can withdraw at any time. In the case of permanent exclusion, withdrawals must be made within 30 days.

Can I increase my deposit limit at any time?

Limits can be increased, but not immediately. Raising a daily limit requires a 24-hour wait, weekly limits take 48 hours, and monthly limits take 72 hours. This delay helps prevent overspending in impulsive moments.

What's the Difference Between a Cool-Off Period and Self-Exclusion?

A Cool-Off Period is a short-term break — from 24 hours up to 6 weeks — during which deposits are not allowed. Self-exclusion is long-term — from 6 months up to permanent — and cannot be reversed before the period ends. For serious concerns, self-exclusion is the right choice.

Can My Family Set Limits on My Account?

Not directly — but if a family member reaches out to support@y71.wine, we can speak with the account holder and take the necessary steps. Family concerns are taken seriously, with full confidentiality maintained.

Is There Any Charge for Using Responsible Gaming Tools?

No, all responsible gaming tools are completely free. Deposit limits, session timers, loss limits, cool-off periods, self-exclusion — none of them cost a thing. This is our responsibility, not a service we charge for.

y71 | Responsible Gaming — Play Smart and Stay in Control

1 Our Philosophy on Responsible Gaming

At y71, we believe gaming is entertainment — not a livelihood, and not a solution to financial problems. Whenever a member joins our platform, we want them to have fun and feel the thrill — while always staying within their own budget and time limits.

Responsible gaming isn't just about following rules. It's about knowing yourself — and knowing when to stop. At y71, we actively help you build that awareness. Our tools and support team are always by your side.

Problem gaming can happen to anyone — it's not a sign of weakness. Reaching out at the right time is the smart move. We never judge; we just help.

Keep in mind: All responsible gaming tools at y71 are completely free and available at any time. You can activate them instantly through your account settings or by contacting our support team.

2 Signs of Problem Gaming

We don't always notice when recreational gaming starts to become a problem. Check the signs below against your own experience. If any of them feel familiar, it's time to take action now.

Repeatedly spending more than your intended budget
Placing bigger bets to try to win back what you've lost
Can't stop thinking about gaming
Hiding your gaming activity from family or friends
Borrowing money or dipping into savings to fund your gaming
Feeling restless or irritable when you're unable to game
Neglecting work, studies, or family responsibilities
Tried to stop repeatedly but couldn't

What if more than three of the above signs apply to you? Contact our support team right away, or activate the Self-Exclusion option below. You're not alone — we're here to help.

3 y71's Responsible Gaming Tools

Y71 provides members with several effective tools for a safe and controlled gaming experience. You can manage all of these directly from your account settings.

1

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering a limit takes effect immediately; increasing one takes 72 hours to apply.

2

Session Time Limit

Set a limit on how long you play in one sitting. Once the time is up, the system will automatically end your session.

3

Loss Limit Setting

Once you've lost a set amount, gaming will automatically stop — keeping your financial losses in check.

4

Break / Cool-Off Period

Take a break from 24 hours up to 6 weeks. Deposits are blocked during this period; withdrawals are still allowed.

5

Self-Exclusion

Deactivate your account for anywhere from 6 months to permanently — ideal for a longer break. Takes effect immediately.

6

Reality Check Reminder

A pop-up reminder will appear at set intervals showing how long you've been playing and how much you've won or lost.

4 Deposit Limits — take control of your budget

Deposit limits are one of the most effective responsible gaming tools available. Set an amount at the start of the month — one you can genuinely afford to lose without it affecting your household.

Limit Type	Effective From	Rules for Changes
Daily Limit	Immediate (when decreasing)	Lowering is immediate; increasing requires a 24-hour wait
Weekly Limit	Immediate (when decreasing)	Decreases take effect immediately; increases require a 48-hour wait
Monthly Limit	Immediate (when decreasing)	Decreases take effect immediately; increases require a 72-hour wait

Limit increases are subject to a deliberate delay — so decisions made in the heat of the moment don't take immediate effect. This is in place for your protection.

5 Session Time Limits — play within your limits

It's easy to lose track of time while gaming — what feels like a short session can stretch into hours. y71's Session Timer is designed to fix exactly that.

Set the maximum length of each session yourself — anywhere from 30 minutes to 8 hours
A warning will appear on screen 10 minutes before your session ends
You will be automatically logged out when the time is up
Reality Check reminders will pop up every hour or at set intervals
A summary of your total playtime will be shown at the start and end of each session

Tips: Decide on a time limit before you start playing, then set a session timer and stick to it. This keeps gaming enjoyable without disrupting your daily routine.

6 Self-Exclusion — take a break when you need one

When gaming starts to feel out of control, Self-Exclusion is the most powerful step you can take. Once activated, deposits and gameplay will be completely blocked on your account for the chosen period.

Self-Exclusion Period	What Will Be Blocked	What Will Still Work
6 Months	Deposit, Gaming, Bonus	Withdraw, Support
1 Year	Deposit, Gaming, Bonus	Withdraw, Support
5 Years	Deposits, Gaming, Bonuses, Promotions	Withdraw, Support
Permanent	All Gaming Activity	Withdrawals Only (within 30 days)

Self-exclusion takes effect immediately and cannot be reversed before the period ends. This is by design — to prevent impulsive returns in a weak moment.

To activate Self-Exclusion: Account Settings → Responsible Gaming → Self-Exclusion. Or email us directly at support@y71.wine — it will be activated within 2 hours.

7 Reality Check — a reminder to stay aware

It's easy to lose track of time and money while gaming. y71's Reality Check feature sends you regular reminders so you always know what's actually going on.

How long you've been playing — total session duration
Total amount won or lost during this session
Total deposits this month vs. your set limit
"Do you want to continue?" — the choice is yours

Reminder intervals can be set anywhere from 30 minutes to 4 hours. This small step goes a long way in keeping your gaming mindful and in check.

8 Protection of Minors

Y71 is strictly for users aged 18 and above. We enforce this policy rigorously. Age is verified at registration and identity is confirmed through the KYC process.

Date of birth is verified at registration — accounts cannot be created for anyone under 18
A national ID or passport is required for KYC verification
Additional documents may be requested in suspicious cases
The use of parental control software is strongly recommended

For Parents: If your minor child has created an account on y71, please notify us at support@y71.wine. The account will be closed and all associated data deleted immediately.

9 Seek Help — You Don't Have to Face This Alone

Problem gaming isn't something you face alone. Millions of people around the world, including in Bangladesh, deal with this. Asking for help takes courage — it's not a sign of weakness.

Y71's support team is here to help you in complete confidence. You can reach us through any of the following:

Live Chat — click the chat button on the y71 website or app (24/7)
Email — support@y71.wine (response within 72 hours)
Account Settings — activate tools directly from the Responsible Gaming menu

Your information is completely confidential. No y71 staff member will judge you for a gaming problem or close your account unless you ask for it.

Tip: Talk to a trusted family member or friend. Sometimes the support of someone close to you is the greatest strength of all. There's so much more in your life that matters beyond gaming.

Responsible Gaming at y71 — Keep It Fun, Keep It in Control